Order Tracking

Every purchase follows the same nine-step journey, from bid placed to arrival at your destination port. Each step triggers an email notification.

๐Ÿ“ฆ 9 tracking steps ๐Ÿ“ง Email at every step ๐Ÿšข RoRo & container

๐Ÿ“ฆ The nine tracking steps

  1. 1

    Bid placed for car

    Your ranked proxy bid is submitted and confirmed by email.

  2. 2

    Auction won

    You are the winning bidder. Service charges are calculated and disclosed.

  3. 3

    Full payment made

    Full amount drawn from your running balance within the two-week window.

  4. 4

    Car acquired

    The auction house releases the car to MarAutoExport.

  5. 5

    Documents shipped

    Export certificate and invoice dispatched to the freight forwarder.

  6. 6

    Shipment booked

    A sailing (RoRo or container) is booked and confirmed.

  7. 7

    Car loaded

    Vehicle loaded and secured on board the vessel.

  8. 8

    In transit

    Vessel at sea. ETA updates sent as available.

  9. 9

    Arrived at destination port

    Car arrives. Local clearance and delivery handled by your agent.

๐Ÿ“ง Email notifications

You will receive an email at each of the nine steps, plus reminders for payment due dates.

๐Ÿšš Shipping methods

MethodBest forTypical transitNotes
RoRoRunning vehicles3 โ€“ 6 weeksNo personal effects allowed inside
20ft containerSingle vehicle, non-running4 โ€“ 7 weeksParts may be shipped inside
40ft containerTwo vehicles4 โ€“ 7 weeksBest cost per unit

Shipping quotations exclude destination port charges, customs duties and local clearance fees, which are payable locally.

๐Ÿ“‹ Documents issued during tracking